Community Advice Hub

COMMUNITY ADVICE HUB

The Community Advice Hub  in the heart of Birkenhead to offer free, face-to-face support on money matters – from benefits and debt to energy bills and more.

Location:
Liberty Church The Liberty Centre
7 Whetstone Lane, Charing Cross, Birkenhead.
CH41 2QS (By the old pram shop)

Open Every Thursday: 9:30am – 12:30pm

What is the Community Advice Hub?
Set up by Wirral Foodbank’s Community Campaigning team, the hub is part of a wider effort to tackle poverty at a local level by making it easier for people to access the advice and support they need. It’s a welcoming drop-in service designed to help residents get information, advice, and practical support – before money worries turn into crisis.

Who will be there to help?
The hub brings together trusted local organisations:

• Citizens Advice Wirral
• Energy Projects Plus
• Wirral Change
• CAP Wirral
• Community Connectors from Involve Northwest

Whether you’re struggling with debt, confused about a high bill, affected by changes to Universal Credit, or just not sure where to turn – you can pop in for a free, confidential, and non-judgemental chat with a trained adviser.

Why it matters:

This service is aimed at giving people access to life-changing advice before issues spiral into crisis. For example. at Wirral Foodbank’s Foodbank Plus service, delivered by Citizens Advice Wirral on behalf of Wirral Foodbank, offers advice and support to people who have used the foodbank and often successfully results in people not having to return to the foodbank. Therefore, we know this approach works and now we want to have that offer to people further upstream so that they can access advice and support in a comfortable environment before it reaches crisis point.

No appointment needed – just drop in.
The hub is open to anyone living on the Wirral who would benefit from friendly, face-to-face advice and support.

Communications

We have created a leaflet to advertise local money advice services. If you would like some copies please print from the pdf link or let us know! See leaflet here Local money advice leaflet

We have worked with Wirral Council to advise on their paper leaflet about getting wider support in the area including housing support and mental health etc. We pushed for these communications to be non-digital to increase accessibility and reach the people who need it most.

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